Details
The Index + Intercom integration enables you to automatically ingest every feature request raised by your customers in Intercom conversations.
How it works
With the Intercom integration connected, you can:
- Automatically listen to Intercom conversations
- Extract the key feature requests that are raised by your customers
- Associate snippets of customer text with existing Index requests or create new ones
- Notify the customers who raised the request once the feature has been shipped
Need help? Reach out to our support team and we'll be happy to assist.