Details

The Index + Intercom integration enables you to automatically ingest every feature request raised by your customers in Intercom conversations.

How it works

With the Intercom integration connected, you can:

• Automatically listen to Intercom conversations
• Extract the key feature requests that are raised by your customers
• Associate snippets of customer text with existing Index requests or create new ones
• Notify the customers who raised the request once the feature has been shipped

Need help? Reach out to our support team and we'll be happy to assist.