When we started Index, we wanted to provide the best experience for product planning. As we continued to grow, our #1 feature request quickly became support for managing feedback from customers.
To address this, we're excited to announce Index Feedback: the modern, AI-first tool for feedback management – available from today.
Managing feedback ad hoc is a pain. And legacy Product Management systems with support for feedback have become expensive, bloated, and lack integrations with modern tools.
Index Feedback is designed for product leaders who:
- Receive customer feedback via modern tools like Slack Connect, Intercom, Zoom, and Plain.
- Want to manage feedback separately from projects.
- Need a flexible, powerful experience for processing and labeling.
- Want to switch from Productboard to an experience tightly integrated with Linear Customer Requests.
We think this is the best experience for managing product feedback in the modern era, and we can't wait to hear what you think.
Visit Index Feedback to check it out, or book an onboarding call.