From the beginning, our mission was clear: to equip product teams with the best tools for planning and building. As we grew, one thing stood out—teams needed a better way to manage customer requests.
Today, we're thrilled to introduce Index Requests: a modern, AI-first solution for request management. Legacy systems are often convoluted, expensive, and poorly integrated with today's tools. Index Requests streamlines the process, allowing you to:
-
Triage and prioritize requests based on customer demand
-
Send feedback directly to Linear with relevant customer content baked into every ticket
-
Track delivery and automatically notify customers when their requests go live
-
Close feedback loops with users automatically, without added manual steps
Designed for modern product teams, Index Requests helps you listen at scale and act with clarity. It's built for those who want a dedicated request management space while keeping them tightly connected with delivery workflows.
We think this is the best experience out there for modern product teams, and we can’t wait to hear what you think!
You can enable “Requests” today in the Index feedback settings page, or book an onboarding call.